After Hours Payment
A payment drop box located on the front face of the building is available after-hours for customers who wish to drop off check or money order payments. Please note that the District is not responsible for any cash payment placed in the drop box. Payments received after 4:30 pm are posted to customer accounts the following business day.
Payment Due Dates
The bill for Service is due and payable upon receipt. A bill will become delinquent if it is not paid within 30 days from its billing date. A penalty of $5.00 will be imposed.
When a bill becomes delinquent on the 31st day, a second notice including penalties, if any, will be sent with a termination date 14 days later. On the morning of the 46th day after the billing date, the district, after written notice to the consumer, may discontinue service until all outstanding charges, including penalties, if any, are paid in full, including a charge for restoration of service as provided for in Subsection 7-3.1.
A consumer having a delinquent account on one (1) premises may not receive service on another premises until the delinquent account has been paid, including penalties, if any.
Change in ownership of premises shall in no way cause modification hereof and the consumer may be subject to the provisions of Section 4-1.
If the delinquent amount is paid with a check that is not accepted by the paying bank, for any reason, service will be discontinued immediately without further notice.
Note: If you are using your bank and/or other electronic bill payment service, make sure to allow plenty of time for your payment to arrive. While your bank will remove the funds from your account the day you schedule the payment, a check is mailed to the District. This method does take time as it is mailed to the District using normal postal methods and it may not arrive in time to prevent a delinquent charge, or possibly discontinuance of service due to non-payment.