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Division 4

BCVWD strives for excellent customer service

We want to hear from you! BCVWD strives for excellent customer service. Tell us how we’re doing by taking our online Customer Satisfaction Survey at bcvwd.org/customer-satisfaction-survey. #CustomerFeedback #BCVWD

“Providing an exceptional customer service experience matters to us,” said Director John Covington,  on behalf of the Board of Directors. “We value your comments and suggestions, and we welcome your feedback. The District is committed to serving our customers in a friendly and professional manner.”

Public Service Recognition Week

Last week was Public Service Recognition Week! From fixing our streets and protecting our communities to providing safe, reliable water and delivering the mail, thank you to all public service employees – many of whom are on the frontlines of the coronavirus pandemic.

“Public employees are essential to thriving communities, and their commitment to service is evident now more than ever,” said President John Covington. “The BCVWD Board of Directors thanks all those who work to serve our community, including our own District employees.”

Water shutoff suspension

BCVWD is temporarily suspending water shutoffs due to nonpayment and late payment fees during the coronavirus public health emergency. Learn more at bcvwd.org.

“Frequent hand washing is key to preventing the spread of coronavirus,” said Board President John Covington. “We want to ensure that everyone has access to this vital resource during this public health crisis.”

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