The District accepts the following types of payments:
- Cash (In person only)
- Money Order
- Credit / Debit cards with the VISA, MasterCard or Discover Logo
- Pre-authorized Payment
- Onsite Drop Box
- Interactive Voice Response System
- Online Payments
Note – A convenience fee of $1.75 will be charged per transaction utilizing credit card, or IVR
Payments can be made in person at the District office located at 560 Magnolia Avenue, Beaumont during our business hours (Monday thru Thursday 8am to 5pm); by calling Customer Service at 951-845-9581; or by paying online via our website.
Pre-Authorized Payment is a FREE service that gives you the convenience of paying your bi-monthly bill from your checking account. With this service, you’ll still receive a billing statement from Beaumont Cherry Valley Water District (BCVWD) in the mail but won’t need to write a check. Your bill will be paid automatically from your checking account at your bank or credit union on the due date shown on your bill. Simply complete the application and return it to BCVWD, along with a voided check. Continue to pay your bi-monthly bill until it reflects Pre-Authorized Payment Plan. Yes, it’s that easy!
Onsite Drop Box
A payment drop box located on the front face of the building is available after-hours for customers who wish to drop off check or money order payments. Please note that the District is not responsible for any cash payment placed in the drop box. Payments received after 4:30 pm are posted to customer accounts the following business day.
Interactive Voice Response
Call 951-845-9581 and select option 3 to make a payment via phone.
Call us 24/7 for a quick, secure and automated self-service via interactive-voice-response technology (IVR) with no need for a live representative.
In order to use this service, you will be required to enter your account number. This information can be located on your current statement or by calling the District during normal business hours.
Browse to https://bcvwd.org and click on Pay Your Bill Online at the top of the page.
Payment Due Dates
The bill for Service is due and payable upon receipt. A bill will become delinquent if it is not paid within 15 days from its billing
Although a bill becomes delinquent on the 16th day, a penalty of $5.00 will not be imposed until the second notice is mailed on the 31st day after the bill is issued. The second notice will be mailed with a due date 15 days later. If payment is not received by the due date, a final notice will be mailed with a penalty charge of $10.00 and a due date for the 60th day after the original bill was due. If payment for the balance on the account is not received by 5pm on the 60th day, the account is inactivated, and an inactivation fee may be applied to the account. On the morning of the 61st day of delinquency, the district may discontinue service until all outstanding charges, including all penalties and fees, if any, are paid in full as provided for in Subsection 7-3.1.
Change in ownership of premises shall in no way cause modification hereof and the consumer may be subject to the provisions of Section 4-1.
The District is not responsible for lost or stolen mail.
If the delinquent amount is paid with a check that is not accepted by the paying bank, for any reason, the District will make a reasonable, good faith effort to notify the customer (consumer) by phone of the returned payment. A 10 days written notice of termination of service due to a returned payment will be generated and left at the residence.
If you are using your bank and/or other electronic bill payment service, make sure to allow plenty of time for your payment to arrive. While your bank will remove the funds from your account the day you schedule the payment, a check is mailed to the District. This method does take time as it is mailed to the District using normal postal methods and it may not arrive in time to prevent a delinquent charge, or possibly discontinuance of service due to non-payment.