Cross-Connection / Backflow

What causes backflow?

Backflow is possible in two situations, backsiphonage and backpressure. Backsiphonage occurs when there is a sudden reduction in the water pressure in the distribution system, such as during firefighting or when a water main breaks, water flow can be reversed. This can create a suction effect drawing the non potable substance into the potable water system. Backpressure is created when pressure in the non-potable system, such as in a re-circulation system containing soap, acid or antifreeze, exceeds that in the potable system pressure. This can force the potable water to reverse in direction of flow through the cross connection. Non-potable substance can then enter the potable water system.

What is backflow?

Water distribution systems are designed to keep the water flowing from the distribution system to our customer. However, when hydraulic conditions within the system deviate from the “normal” conditions, water flow can be reversed. When this backflow happens, contaminated water can enter the distribution system.

What is cross connection control?

Cross connection control is a program designed to ensure safeguards are in place to protect our water supply. Through education and cooperation among the public and water providers, we can continue to provide high quality drinking water.

What is cross connection?

A cross connection is a permanent or temporary connection between potable drinking water and anything that can pollute or contaminate the water supply.

Customer Service

Can I obtain an extension on my payment due date?

BCVWD is a cost recovery district, therefore we do not offer extensions of due dates. We do however offer a (30) day notice on all accounts, providing our customers with an extended period of time to process all payments. Additionally, the district provides a 2nd notice once the 30 day threshold has been met. A $5 dollar late fee will be charged to the account but this will provide the customer an additional (2) weeks to make a payment on the account.

How can I obtain the status of my account?

You are welcome to call the District at anytime to obtain information about your account. Please keep in mind that we are only able to provide detailed account information if you are the account holder or your name is on the account as an authorized contact.

How can I pay my bill?

In addition to mailing and in office payments, the District has several payment options including phone, online, and pre-authorized payments. Please CLICK HERE for a full list of options.

How does the Auto Pay Service work?

Each billing period you will still receive your water billing statement, just as you do now.  The difference is, with Auto Pay Service your bill is paid automatically from your checking account on the bill due date.  You simply deduct the amount from your check register, and you are done. It’s that easy!  ENROLL IN AUTOPAY TODAY!!!

What are the District’s business hours?

The District is open to the public Monday – Thursday from 8:00 A.M. – 5:00 P.M. We are closed to the public on Friday. In the event of an water emergency, please call (951) 845-1572.

General Information

How many active service connections does the District have?

As of 12/31/2017 the District has over 17,727 active metered connections.

Single Family 16,622
Multi-Family 139
Commercial/Institutional 587
Industrial 31
Landscape Irrigation 316
Agricultural 33
Other 1

What area does Beaumont-Cherry Valley Water District Serve?

Beaumont-Cherry Valley Water District provides retail water services to the city of Beaumont, Cherry-Valley, portions of the city of Calimesa.

Where is Beaumont-Cherry Valley Water District located?

Beaumont-Cherry Valley Water District is located at:
560 Magnolia Ave.
Beaumont, CA 92223
(951) 845-9581

Nearest Cross Streets are 6th Street and Beaumont Ave.

Who owns Beaumont-Cherry Valley Water District?

In March of 1919, the Beaumont Irrigation District was formed by a vote of the people in the community under the Wright Act of 1897. Following a year of investigation and negotiations with Mr. C.B. Eyer and his partner, Mr. K.R. Smoot, the Beaumont Irrigation District purchased the holdings of the Beaumont Land and Water Company and San Gorgonio Land and Water Company. The agreement to purchase was dated December of 1920. The Beaumont Land and Water Company and San Gorgonio Land and Water Company became a public agency known as the Beaumont Irrigation District. The district capital improvements included new water mains and additional wells to increase the service capabilities of the system. Throughout the 1920’s, the District explored the Edgar Canyon and Noble Canyon areas, drilling and exploring for additional groundwater. 35 wells were drilled on canyon lands to increase service reliability

BCVWD is considered a special district and conducts its business similar to other public agencies with noticed open meetings and proceedings.

Job Applications and Employment

Are resumes accepted in lieu of an application?

No. A completed BCVWD application is required for each job opening. A resume may be attached to the application if desired.

Do you accept job applications when there are no job openings?

No. BCVWD accepts applications only for current job openings. You are however encouraged to sign up on our website to be notified of new job postings.

How do I submit an application for employment?

Completed applications must be received by the District Office by close of business on the closing date. Applications are accepted by mail, fax or in the lobby at our main office. Applications postmarked on or before the closing date will be accepted.

Recycled Water

How is recycled water distributed?

Recycled water is distributed via its own dedicated pipeline system to our end users. The recycled water distribution system uses purple pipes to distinguish that system from the drinking water system.

Is recycled water safe to use?

Recycled water is regulated by the California Department of Public Health and the State Water Resources Control Board, California Regional Water Quality Control Boards, and the U.S. Environmental Protection Agency. These regulatory agencies have approved the use of recycled water for:

Landscape irrigation (golf courses, school yards, parks, homeowners’ associations)
Agricultural irrigation
Construction
Industrial uses (cooling and other uses)
Recreational lakes
Groundwater recharge

Recycled water is appropriate for all human contact, except for drinking.

What is recycled water?

All water on earth is, in some way, recycled. However, the current meaning of recycled water is wastewater that has been treated and purified through a high level of treatment that is approved by regulatory agencies for non-potable (non-drinking uses), such as for landscape irrigation, some industrial uses and other approved uses.

Water Quality

Do I need to use a water-treatment system or drink bottled water?

In general, not unless you want to change your tap water’s taste or remove the minerals that cause it to be “hard.” While many people prefer the taste of bottled water, tap water is subject to even more-stringent quality standards than bottled water and is tested more frequently.

Some customers may be sensitive to the taste or odor of their tap water caused either by naturally occurring minerals or by residual chlorine added to ensure disinfection. We recommend first trying the simple practice of placing the water in a pitcher and letting cool in the refrigerator. Also, most inexpensive carbon filters will remove residual chlorine.

Pregnant women and people with medical conditions affecting their immune system should consult a physician to determine whether a supplemental treatment system is appropriate.

How do I know if my water is safe to drink?

The water distributed by Beaumont-Cherry Valley Water District that our customers receive at their taps meets or exceeds all state and federal drinking water standards set to protect public health.

The Federal Safe Drinking Act of 1974 and its 1986 amendments are intended to ensure the quality of our nation’s water supplies. In order to ensure that tap water is safe to drink, the U.S. Environmental Protection Agency and the California Department of Public Health set forth regulations that limit the amount of certain contaminants in water provided by public water systems. Department of Public Health regulations also establish limits for contaminants in bottled water that provide the same protection for public health.

I want to purchase a water softener – which brand do you recommend?

The District is not able to recommend a specific brand of water softener. However, the District urges customers to install only softeners that do not discharge salt into the sewer system, as this will negatively impact the quality of recycled water.

Why does my water sometimes look cloudy?

Occasionally the District receives customer inquiries regarding the appearance of “cloudy” or “milky” tap water. This condition is usually due to the presence of dissolved oxygen in the water supply. As the water passes through household water faucet restrictors and/or aerators, the dissolved oxygen collects to form small but visible bubbles. This appearance will typically clear within 30 seconds, as the bubbles rise and dissipate into the atmosphere. The cloudy or milky condition is not indicative of a water quality or public health concern.

Water Rates

How much water is a billing unit?

One billing unit is equal to 100 cubic feet of water, or 748 gallons of water.

What are Pass Through charges?

A pass through charge covers unforeseen increases in wholesale charges for imported water, groundwater management, and electrical services which may be passed through to the customer as they occur. If the District finds it necessary to pass through unforeseen wholesale charge increases, customers will be informed of these additional charges in advance of the effective date, and each additional charge will be itemized on each bill.

We currently charge a pass through charge for electrical and water importation fees.